Paper tickets in the kitchen are a bottleneck from a bygone era. They get lost, they get greasy, they are hard to read, and they provide zero visibility into kitchen performance. Kitchen Display Systems (KDS) solve all of these problems.

A modern KDS does more than replace paper. It orchestrates your entire back-of-house operation.

Smart prioritisation

A good KDS automatically prioritises orders based on type (dine-in vs delivery), time in queue, and course sequencing. Starters fire first, mains hold until starters are cleared. Delivery orders get priority as pickup time approaches.

This eliminates the "calling out orders" chaos and lets kitchen staff focus on cooking, not communication.

Station routing

Modern KDS routes specific items to the right station. Grilled items go to the grill screen, salads to the cold station, drinks to the bar. Each station sees only what they need, reducing cognitive load.

When all stations for an order are complete, the expeditor screen shows it is ready for service. No more walking the line to check.

Data-driven improvements

Every order on a KDS generates timing data: how long each dish takes, which stations are bottlenecks, peak load times. Use this data to optimise staffing, identify training needs, and refine your menu.

Restaurants using KDS analytics typically reduce average ticket times by 20-30% within the first month.